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Troubleshooting prints

Problem Likely cause Fix
Parts of the model are missing in the print Walls thinner than your nozzle Show wall thickness, then thicken red areas with Add or Inflate
Drooping or stringy undersides Overhangs Check the overhang view; turn the model, add supports in the slicer, or split it
Model is tiny or huge in the slicer Export height set, or wrong units Set export height to 0 for real size; Shapeaway exports in millimetres
Small loose specks in the slicer Floating bits of clay Remove floating bits
Model falls over on the bed No flat base Flat base, or add a base
Resin print cracked or cupped Solid model, or a hollow with no drain Hollow with a drain hole
Hair or spikes snap off Too thin to print Sculpt them thicker in clay, or leave hair out of print exports

Still stuck? Run the print report and contact support with the report and a photo of the print.

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